CDJapan is constantly evolving in response to customer feedback.

Most recently, we have implemented an Optimal Box Selection Algorithm to help reduce your shipping costs.

This new system automatically selects the smallest possible box to pack your items.

Be sure to check out our other latest updates as well!

Excellent customer support

CDJapan is committed to offering the best quality of service to every customer. If you require our assistance, you can contact us by email in English or Chinese, and we'll provide you with a response normally within 2 business days (in other words week-end and National holidays excluded).

In case we learn about any delay, or receive any other updates from our suppliers, we'll promptly update you. For more details.

Fast or affordable? Choose from 7 flexible shipping options to suit your needs.

Since 1997, we have shipped orders to all parts of the world. Wherever you're located, you can receive items straight from Japan. Various shipping methods, FedEx (Priority, Pak, FICP), DHL, EMS, Registered Air Mail, and Air Mail are available. For more details.

Pay your way - 4 secure payment methods to choose from.

We accept Credit Cards, PayPal, Check Cards (VISA, VISA Check Card, VISA Electron, MasterCard, MasterCard Check Card, American Express, Diners Club, JCB), and Alipay/WeChat. For more details.

Need to make changes to your order? No problem - edits are easy!

Easy to add items to existing orders and move items from one order to another. *Possible for Credit Cards and Paypal that have signed billing agreements only if the payment has NOT been finalized yet. For more details.

We take packing seriously with over 30 years of experiecne - your items arrive safe and sound, every time.

With nearly 30 years of international shipping experience, we carefully package orders as detailed here, to ensure it arrives safely to you.

For valuable items, we also offer Extra Protection option.

Earn rewards points every time you shop and save on future purchases.

To say "thank you" for shopping at CDJapan, we credit your customer account with Rewards Points automatically after each of your order is shipped. Redeem points you earn when you place your new order.

You save the same amount from your purchase as the amount of points you redeem. Each point is worth 1 Japanese yen for purchasing at CDJapan. For more details.

Enjoy CDJapan exclusive bonuses you won't find anywhere else.

Items released in Japan often include attractive bonuses. Whenever they are available, we show the details and the current availability directly on the item details page. Of course, you will actually receive them as long as your orders are processed before they are sold out.

Furthermore, we occasionally offers special bonuses exclusively available at our site such as posters, photos, microfiber cloth, mousepad, and more.

Be among the first to get new releases - shipped on or before release day.

We are able to ship items by the release date if they are pre-ordered early!

Please note that it may take additional time if they are pre-ordered right before the release date, or if supplier has received more pre-orders than they are able to fulfill on the release date. For more details.

Stay in the loop - get the latest product updates and special deals first.

You can receive information on the latest releases in Japan with our newsletter (email / app notification).

We also include details on bonus extras included with the first press and limited editions. So, if you would like to them before they are sold out, subscribe to your favorite artist, series and category.

VAT pre-payment option available (Europe) - No additional handling fees, ensuring smooth delivery of your items.

You can save on additional handling fees that would otherwise be charged upon delivery by delivery companies by using this option. For more details.

In addition, we are currently working on implementing a system that will reflect each country’s reduced VAT rates in the pre-payment option.

Found something not on CDJapan? Our proxy shopping helps you get it!

Using this service, you can buy these items together with those sold on CDJapan in a single order.

CDJapan offers two ways to search proxy items. It's very simple and easy, so please give it a try! Learn more.