Move an item to another order or to send it separately on its own.

Movable Orders

Items can be moved from your customer account if you have paid by either Credit Card, Paypal signed with a billing agreement, IPMO, or Cash, and only if the payment has NOT been finalized yet.

How to Move

  1. Sign into your customer account and click on the order number.
  2. Click "Move Items to Another Shipment"
  3. Then select an order to move it to.

*Note 1: If you have used a coupon on your order, you can not move out items that will make your order below the coupon's required amount.

Non-Movable Orders

If the payment method is Alipay or PayPal with no billing agreement (*Note 2), you must cancel the item first and reorder them together as you prefer.
We will issue a partial refund if you cancel your order partially.

*Note 2:
If you have NOT signed a Paypal billing agreement, you can not move items between orders.
If you have signed a Paypal billing agreement, you can move items between orders.